Returns & Exchanges
At BRANWYN, we want you to feel confident in your performance innerwear, which is why we offer a 30-day trial period for all first-time purchases. If you are not completely satisfied with your fit or comfort, we are happy to assist with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, or opt for a QR code for a printer-free drop-off experience.
- 3.Package Your Items
Place your items in their original packaging or a secure mailer, ensuring all tags are attached and the product is in its original condition.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, your refund or exchange will be processed within 5-7 business days.